Privacy Policy
Welcome to PrimeScents. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use PrimeScents, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Address
- Order Details
Payment Information
For your security, PrimeScents does not store your debit or credit card details. Payments are securely processed through our trusted payment partners.
Website Usage Information
We may automatically collect information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Our Website
- Referral Source
This information helps us improve our website and shopping experience.
How We Use Your Information
Your information helps us:
- Process and deliver your orders
- Confirm payments
- Provide customer support
- Respond to enquiries
- Improve our products and services
- Send order updates
- Notify you about promotions and new arrivals (only if you have agreed to receive them)
- Prevent fraud and enhance website security
We only collect information that is necessary to provide our services.
Cookies
PrimeScents uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand visitor behaviour
- Personalise your shopping experience
You can disable cookies in your browser settings, although some website features may not function properly.
Marketing Communications
If you subscribe to our newsletter or promotional messages, we may send you:
- Product updates
- Special offers
- Discount campaigns
- Fragrance tips
- New arrivals
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
Sharing Your Information
PrimeScents respects your privacy.
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited information with trusted service providers where necessary to operate our business, including:
- Payment processors
- Delivery and courier companies
- Website hosting providers
- Email and marketing service providers
- Analytics providers
These providers only receive the information required to perform their services on our behalf.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
While we work hard to keep your information secure, no internet transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent to marketing communications
- Request information about how your data is used
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
PrimeScents is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
PrimeScents does not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected without appropriate consent, we will take steps to delete it promptly.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will always be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
PrimeScents
Email: hello@primescents.com.ng
Phone/WhatsApp: [Your Phone Number]
Website: www.primescents.com.ng
Your Privacy Matters
At PrimeScents, protecting your personal information is just as important as delivering authentic fragrances and exceptional customer service. We are committed to handling your information responsibly, transparently, and securely every time you shop with us.